Forgot Username or Password Print

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Forgot Username or Password

If you've forgotten your Mainstream username or password, don't worry—there are several ways to retrieve your login information.


Check Your Previous Emails

Your login credentials are included in your original welcome email and may also appear in previous emails sent by Mainstream.

Try searching your email inbox for:

  • Mainstream
  • Welcome
  • Login
  • Account Information

Check Your Customer Portal

If you can still access your customer account, you can view your services and account information by logging into the Client Area.

Visit:

https://mainstreamtelevision.com

Sign in to your account and navigate to your active service to view your account details.


Unable to Access Your Account?

If you cannot locate your login information or are unable to sign in to the Client Area, our support team can assist you.

Please contact us here:

https://portal.mainpointhosting.com/contact.php


To Help Us Verify Your Account

When contacting support, please include:

  • Full Name
  • Email Address used when signing up
  • Approximate date you subscribed (if known)

Providing this information helps us locate your account and respond more quickly.


Important

For your security, never share your username or password publicly or through social media comments. If you need assistance, please use our secure contact form or submit a support request through the Client Area.


Still Need Help?

If you're unable to recover your login information after following the steps above, submit a request through our Contact Us page, and our team will be happy to assist you in regaining access to your account.

 

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